Privacy Policy

Data Protection

When using our services, the user may be asked to provide some of their personal data. It is not mandatory to provide this data. If the user provides the information, their personal data will be stored and processed by POLO – Optical Products, S.A., in accordance with the current legislation on personal data protection and this privacy policy. The personal data provided will be used for processing their requests and for marketing purposes. The processing and use of their data for advisory purposes, sending communications related to commercial and marketing actions, and market research will only be carried out after the user’s request and unequivocal positive consent. If necessary for the processing and management of user requests, POLO – Optical Products, S.A. may transmit their data to our subsidiaries or to third parties who provide services to them (subcontractors).

Data Integrity and Purpose Limitation

POLO – Optical Products, S.A. will not process Personal Information in a manner that is incompatible with the purposes for which it was collected or subsequently authorized by the user. We will adhere to the Principles as long as we maintain Personal Information collected under the Frameworks.

Data Security

We use reasonable and appropriate measures to protect your Personal Information from loss, misuse, unauthorized access, disclosure, alteration, and destruction, taking into account the risks involved in the processing and the nature of this Information.

Choice

The user will have the opportunity to choose whether their Personal Information is used for purposes substantially different from those that were the basis for its collection or subsequently authorized by them, as the data controller, which was not previously notified to them. In these circumstances, the user will be notified and given the opportunity to object to the use for those purposes and/or disclosures, where non-sensitive Personal Information is involved, and to opt-in when sensitive Personal Information is involved.

Access to Personal Information

The user may exercise their rights of access, rectification, deletion, or erasure of information concerning them. POLO – Optical Products, S.A. will comply with the Principles in processing these requests regarding Personal Information by sending an email to POLO – Optical Products, S.A., at the email address geral@polo.pt.

Recourse and Enforcement

If you have any questions or concerns, please contact us at the email address geral@polo.pt or at POLO – Optical Products, S.A., Rua da Fábrica, S/N 5000-662 Vila Real, PORTUGAL. An investigation will be conducted, and every effort will be made to resolve any complaints and disputes related to our use and disclosure of Personal Information.